Issuers

Financial institutions in the U.S., Europe, Latin America, Asia/Pacific and Canada are issuing contact or dual-interface EMV chip cards for credit and debit payment or are migrating to EMV issuance. With over 3.4 billion chip cards issued, industry resources provide U.S. issuers with a head-start in planning EMV migration. Chip technology provides a variety of options that support implementation flexibility. An issuer can implement only the options that best fit the issuer’s needs and marketplace.

The resources on this site provide a range of educational material – from EMV basics to detailed guidance on the choices that issuers need to make to support chip technology.


EMV Fundamentals

  • Best Practices in Support of EMV Instant Issuance
    This recorded webinar discusses the best practices for issuers transitioning to instant issuance of EMV chip cards.
  • Chip Card Video
    This video explains what chip cards are, why consumers are receiving them, and how to use them in stores and at ATMs.
  • EMV 101 Webinar
    This recorded webinar provides a primer on EMV chip payments. The webinar provides comprehensive overview of EMV chip payments, including the EMV transaction flow and options for card authentication, cardholder verification and transaction authorization.
  • EMV Chip Cards: The Future of Payments
    This EMV Migration Forum infographic explains the must-know facts about U.S. EMV Migration.
  • The EMV Ecosystem: An Interactive Experience for the Payments Community
    This interactive PowerPoint presentation provides an overview of the full EMV ecosystem, with participants who play roles in EMV issuance, acceptance and transaction processes.
  • EMV Frequently Asked Questions
    This FAQ answers common questions about EMV.
  • GoChipCard.com
    Developed by the EMV Migration Forum and the Payments Security Task Force for consumers, merchants and issuers, the GoChipCard.com web site provides easy-to-use and simple resources, and consistent messages about chip cards and their use. Merchants and issuers are encouraged to use the website content in developing communications with customers, cardholders and employees. Merchant and issuer resources include a training FAQ, a merchant infographic and communications best practices.
  • Minimum EMV Chip Card and Terminal Requirements – U.S.
    This resource defines the minimum card and terminal EMV requirements for payment networks American Express, Armed Forces Financial Network (AFFN), China UnionPay, Discover, Jeanie, MasterCard, NYCE, PULSE, SHAZAM, STAR and Visa, in the context of the U.S. electronic payments marketplace and the October 2015 liability shifts.
  • Understanding the U.S. EMV Fraud Liability Shifts
    This U.S. Payments Forum white paper provides information that was collected from payment networks on the counterfeit and lost or stolen fraud liability shifts for POS devices, ATMs, and AFDs.
  • Using Chip Cards
    See how chip cards are used to pay with this short video.


EMV Communications Best Practices

  • Effective Communication Practices for U.S. Chip Migration Webinar
    This recorded webinar provides guidance to help industry stakeholders create sound communication strategies that will help the U.S. market understand and embrace chip payments and their many security benefits.
  • Glossary of Standardized Terminology
    The EMV Migration Forum developed a glossary that defines a set of standard terminology for common chip, EMV, and EMV migration terms for use in educational and marketing communications relating to the U.S. migration.
  • Recommended Communications Best Practices.
    This guide provides a step-by-step resource for issuers and merchants to develop effective messaging and education approaches during the U.S. migration to chip technology.


EMV Technical Education and Implementation Guidance


EMV White Papers


Card-Not-Present Fraud


EMV Workshops

  • How EMV Changes Payment Workshop.
    This video workshop provides an in-depth educational resource to assist issuers, acquirers/processors and merchants plan for EMV migration.


EMV Educational Webinars

  • Accepting EMV Chip Payments at the Fuel Pump
    This recorded U.S. Payments Forum webinar provides an overview of EMV chip technology and key considerations for petroleum merchants migrating to EMV.
  • Contactless EMV Payments: Issuer Opportunities
    This webinar, hosted by the Smart Card Alliance Payments Council, discusses the opportunities that contactless EMV payments offer to issuers. The webinar answers the most important questions about the adoption of contactless payments, such as: how contactless fits into today’s payment industry; what is different from earlier adoption attempts; and why the ideal time to go contactless is now.
  • Contactless EMV Payments: Merchant Opportunities
    This webinar, hosted by the Smart Card Alliance Payments Council, discusses the opportunities that contactless EMV payments offer to merchants. The webinar answers the most important questions about the adoption of contactless payments, such as: how contactless fits into today’s payment industry; what is different from earlier adoption attempts; and why the ideal time to go contactless is now.
  • EMV Chargeback Best Practices
    This recorded U.S. Payments Forum webinar discusses the appropriate treatment and mitigation of both counterfeit and lost/stolen chip liability shift chargebacks occurring after the liability shift dates for contact chip cards used in attended transactions.
  • The Evolution of Payment Specifications and Tokenization Webinar Series
    The Smart Card Alliance and EMVCo hosted a two-part webinar series to review the status of payment specifications and tokenization.
  • Implementing EMV at the ATM Webinar
    This EMV Migration Forum webinar recording provides a non-technical review of the critical components of the EMV implementation process at ATMs.
  • Near-Term Solutions to Address the Growing Threat of Card-Not-Present Fraud webinar.
    This recorded webinar discusses the best practices for authentication methods and fraud tools to provide protection of the card-not-present channel


Payments Industry Resources on EMV


Other Payments Industry Resources